rbajie Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how rbajie collects, stores, and protects your information.
rbajie is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy will tell you how rbajie collects your personal information, for what purposes it is used, with whom it may be shared, and what measures are taken to protect your information.
This policy applies when using the rbajie website (https://rbajie.cam). By registering on or continuing to use our platform, you are considered to have given your consent to this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
1. What Types of Information Are Collected
When creating an account on rbajie and at various stages of using the platform, we may collect the following types of information:
1.1 Personal Information Provided Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- Banking and payment information (bKash, Nagad, Rocket, Upay, bank account)
- Government-issued identity document information for identity verification
- Chosen username and password
1.2 Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Website usage patterns, page visits, and session duration
- Information collected through cookies and similar tracking technologies
- Date and time of login and transactions
1.3 Information Received from Third Parties
For identity verification (KYC) or fraud prevention purposes, rbajie may collect additional information about you from approved third-party services. This information is used only for the relevant purposes.
2. How Collected Information Is Used
rbajie uses your information for the following purposes:
- Account Management: To complete your registration, login, and account verification process.
- Transaction Processing: To correctly complete deposits and withdrawals and to verify payments.
- Customer Support: To resolve your issues, receive complaints, and provide assistance through live chat.
- Security Assurance: To prevent fraud, account hacking, and other unlawful activities.
- Age Verification: To confirm that the platform is used only by individuals aged 21 or older.
- Relevant Communications: To send important system notices, security alerts, and account-related updates.
- Legal Obligations: To maintain records required under applicable laws and regulations.
- Platform Improvement: To analyze user experience and improve the quality of services.
rbajie never sells or shares your personal information with unauthorized third parties.
3. With Whom Information May Be Shared
In limited and necessary circumstances, rbajie may share your information with the following parties:
3.1 Payment Processors
To complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer, the necessary information is shared with the relevant payment service provider. This information is used solely to carry out the specific transaction.
3.2 Identity Verification Services
To complete the KYC (Know Your Customer) process, information may be shared with an approved identity verification organization. This process is essential for fraud prevention and user security.
3.3 Technology Service Providers
For website operation, data storage, and cybersecurity, limited information may be shared with selected technology partners. These partners are bound by agreements consistent with rbajie's privacy policy.
3.4 Legal Authorities
Information may be disclosed as required by court orders, lawful requests from law enforcement agencies, or obligations under applicable law. In such circumstances, rbajie will endeavor to notify you in advance wherever possible.
4. Cookies and Tracking Technologies
The rbajie website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help the website remember your preferences and improve your experience.
4.1 Types of Cookies We Use
- Essential Cookies: Used to maintain login sessions and ensure the site's core functionality. Without these cookies, the site will not work properly.
- Analytics Cookies: Used to understand how users are using the site, which helps improve the quality of the service.
- Preference Cookies: Used to remember your language preference and other settings.
You can manage cookies in your browser settings. Please note, however, that disabling essential cookies may affect some important functionality of the site.
5. Data Protection Measures
rbajie applies industry-standard security measures to protect your personal information. Our security framework includes:
All data transmission on the website is protected by SSL (Secure Socket Layer) encryption technology. This protects your information from unauthorized access by third parties.
Your personal information is stored in encrypted databases. Passwords and sensitive financial information are stored in hashed form.
Only authorized staff have access to your personal information, and such access is limited strictly to operational purposes.
System activity is regularly monitored and security audits are conducted so that any irregularity can be detected quickly.
Although rbajie takes the highest security measures, transmitting information over the internet is not entirely risk-free. You are advised to keep your account password safe and not share it with anyone.
6. How Long Information Is Retained
rbajie retains your personal information for as long as necessary. Generally:
- Information for active accounts is retained for as long as the account remains active.
- Even after an account is closed, information required to meet legal obligations is retained for a specified period.
- Transaction records are kept for the period required under financial law.
- Once the designated retention period ends, information is securely deleted or anonymized.
7. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You can find out what information rbajie holds about you.
- Right to Correction: If there is any error in your information, you can request a correction.
- Right to Deletion: You can request the deletion of specific information beyond what is required by legal obligations.
- Right to Object to Processing: You can object to the use of your information for specific purposes.
- Right to Lodge a Complaint: In the event of a breach of this policy, you can file a complaint with rbajie's support team.
To exercise these rights, contact our support team via live chat or email.
8. Privacy of Minors
rbajie is a platform for individuals aged 21 or older only. We do not intentionally collect information from any person under the age of 21. If we learn that we hold information about a minor, that information will be deleted immediately and the associated account will be closed.
A note for parents — if you believe your child has registered on rbajie, please contact our live chat immediately.
9. Third-Party Services
rbajie works with various game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi to deliver gaming services on the platform. These providers are governed by their own privacy policies. rbajie is not responsible for their collection or use of information. However, we ensure that all partners meet our minimum security standards.
10. Changes to the Privacy Policy
rbajie may update this privacy policy from time to time. When changes are made, the updated date will be displayed at the top of this page. For significant changes, an effort will be made to notify registered users by email.
Continuing to use the platform after changes are made will be considered as your consent to the updated policy. It is therefore recommended that you read this page regularly.
11. Contact Us
If you have any questions or concerns about the privacy policy, contact our support team: